crumb/support
Support
Need help with Crumb? We're a small team and happy to assist.
Contact us
Email us and we'll get back to you as soon as we can — usually within a couple of business days.
When reporting an issue, it helps to include your device model, iOS version, and a short description of what happened.
Frequently asked questions
How does Crumb find recipes?
Add the ingredients you have on hand (and set your pantry staples), and Crumb scores every recipe by how much of it you can already make. Recipes with the best match rise to the top. You can also filter by cuisine, diet, and time, or search by name.
What is the Pantry?
Your pantry is a list of staples you usually keep around (salt, olive oil, eggs, and so on). Crumb assumes you have these in every recipe, so your match results are more realistic. The free version supports up to 10 pantry items; premium unlocks unlimited pantry items.
What's included in Crumb Premium?
- No ads
- Filter to just your favorite recipes
- Unlimited pantry items
- Build and export shopping lists
Premium is available as a monthly or annual subscription, or a one-time lifetime purchase.
How do I restore a purchase?
If you reinstalled the App or got a new device, open the premium screen and tap Restore purchases. Your previous purchase will be restored to your App Store account automatically.
How do I manage or cancel a subscription?
Subscriptions are managed through your Apple account: on your iPhone, open Settings → [your name] → Subscriptions, select Crumb, and change or cancel there. A lifetime purchase never needs to be cancelled.
Where is my data stored?
Your pantry, favorites, and shopping lists are stored on your device. Deleting the App removes them. See our Privacy Policy for details.
How do I turn off ads?
Upgrading to Crumb Premium removes all ads.